Tomasz Czapran PhD, Eng. Doctor of Economics in the field of Management Science (the University of Economics and Business in Prague, the Czech Republic). A specialist in management, sales psychology, communication, and business negotiations. A senior lecturer at the PRIGO University in the Czech Republic and the College of Economics and Computer Science in Kraków (Poland). A former lecturer at the Prague University of Economics and Business and the Metropolitan University Prague. Manager with 15 years of experience in sales and strategic management. His working experience has been gained in five different countries: Germany, the Czech Republic, the United Kingdom, Türkiye, and Poland while working for Oracle Corporation, Cisco Systems Inc., Bayerische Motoren Werke AG, GeoVision Inc., Oras Group, and SGS GmbH, among others. Business & CRM trainer conducting training courses in the English, Polish, and Czech languages in cooperation with a British company Templeton & Partners Ltd., mainly in the field of Microsoft Dynamics in the region of Central and Eastern Europe (CEE). Lucyna Szaszkiewicz, CEO & Co-Founder at 1Strike.io, Member @ World Economic Forum: Tomasz is one of the business world’s truly great deal makers and strategists, easily on par with the best of the strategy consultants and senior executives I have worked with. He is a truly inspiring coach, being able to grow every mindset. Mariusz Zaniewski, Account Group Head at Brainbox: I consider Tomasz a specialist in the field of CRM and I have to admit that I am impressed by his work. His lectures were not only fascinating, but also thought-provoking and riveting. His course was well prepared from both theoretical and practical sides. Dr Czapran is distinguished by a great commitment to spreading knowledge as he is truly devoted to his work.